While the UK remains in Lock Down amid the COVID-19 Pandemic all therapy sessions will take place via Online or Telephone.  Face to face sessions are likely to resume in February 2021.
   

At Therapy in the City I understand that sometimes due to personal circumstances, you may have to rearrange your appointment. 
If you are unable to attend your booked session, please let me know 48 hours prior to your appointment.
I will be happy to rearrange your appointment and you will not incur any charges.

Cancellations made without 48 hours notice will incur a 50% cancellation charge.
Therapy in the City reserves ​the right to charge this cancellation fee for missed appointments and non-attendance.

In-Person sessions can be paid for using card or cash. 

Online, Telephone and Outdoor therapy sessions are made using credit or debit card.  Details on how to complete these transactions with a payment link will be included in your booking confirmation. 

Please note: During COVID-19 UK lock down restrictions, all therapy session payments should be made by card until further notice. 

If you have ​Westfield Health through work, you can claim back part of your hypnotherapy or counselling sessions. Please let me know when you book and I can provide you with the relevant invoice to claim back from your insurance.